Privacy Policy

1. Who We Are

This website is owned and operated by K B Osher, author and creator.
Website address: kbosher.com
Business location: United States
Contact: through the contact form available on the website.

2. Information We Collect

We collect and process personal data when you:

• Purchase a product or create an account.
• Subscribe to the newsletter.
• Download free materials or activities.
• Submit a product review or comment.
• Contact us through a form or by email.

Information collected may include:

• Cookies required for core website functionality.
• Contact and identification details (name, email address, postal address, phone number).
• Order and payment information (processed through secure payment gateways; full payment details are never stored on our servers).
• Account credentials (username, password hash).
• Newsletter data (email, subscription preferences).
• Review and comment data (name, email, message content, IP address).
• Technical data (browser, device type, pages visited, and general usage analytics).

Interaction data

We may collect anonymous interaction data (downloads, link clicks, form activity, and similar actions) to measure which features of the site are being used. This data is processed solely for analytics purposes and cannot identify individual users.

3. Purpose of Data Processing

We process personal data in order to:

• Fulfill and deliver orders for physical and digital products.
• Provide access to free and downloadable materials.
• Manage customer accounts and support requests.
• Send newsletters and updates to those who voluntarily subscribe.
• Display verified product reviews and testimonials.
• Improve user experience, performance, and site analytics.
• Detect and prevent spam or fraudulent activity.

4. Legal Basis

Processing is based on:

• Contractual necessity (to process orders and provide services).
• Consent (for newsletters and marketing communication).
• Legitimate interest (security, fraud prevention, analytics).
• Legal obligation (tax, accounting, and record keeping).

5. Data Storage and Sharing

All data is securely stored on servers located in the United States.
We do not sell, rent, or trade your personal data to any third party.

We share limited information only with trusted service providers who help operate the website, such as:

• Secure payment processors for order transactions.
• Email delivery services for newsletters and notifications.
• Hosting and analytics providers that manage website performance and reporting.

All service providers are bound by confidentiality and data protection standards consistent with applicable laws.

Contact form submissions may be stored in our internal system for record-keeping and follow-up purposes. They can be deleted upon request.

Self-Hosted Analytics

All analytics data is processed and stored on our own server using Matomo.
No analytics information is transmitted to third-party advertising platforms such as Google, Meta, or others.

6. Cookies and Tracking Technologies

This site uses cookies for essential functionality (login, cart, checkout, account access) and anonymous analytics.

Our analytics platform is hosted on our own server; no personal data is shared with external parties for marketing or advertising purposes.
You may control or delete cookies through your browser settings.

If optional cookies are ever used in the future, you’ll be able to control or disable them through your browser settings.

6.1 Analytics

This website uses Matomo Analytics, a privacy-focused analytics platform hosted on our own server.
No analytics data is shared with third parties.

Matomo may collect anonymized technical information, including:

• pages visited
• time spent on the site
• interactions such as link clicks, downloads, and form submissions
• device type, general location (city/country), and browser type

IP addresses are anonymized so they cannot be linked to an identified user.
Matomo does not use tracking cookies unless explicitly enabled, and no personal data is used for advertising or profiling.

Analytics data allows us to understand how visitors use the website and helps improve performance, content, and user experience.

6.2 Interaction Tracking

For certain site features (free downloads, newsletter signup, contact forms, and product pages), we may record anonymous interaction data such as:

• clicking a download button
• clicking outbound links (for example, “Go to book”)
• submitting a contact form
• subscribing to the newsletter
• clicking social media icons

This data is collected only to understand which features are useful and to improve the website.
No personally sensitive data is recorded, and interaction data is never used for advertising.

7. Email Communications (Order Updates, Review Requests & Newsletter)

We may contact you by email for reasons directly related to your order, including confirmations, delivery updates, and other necessary service messages.

After completing a purchase, we may also send you a one-time invitation to review your order. This type of message is considered a legitimate and essential part of the purchase process, not marketing communication. You may opt out of review invitations at any time by using the unsubscribe link included in the email.

Newsletter and marketing emails are sent only to users who explicitly subscribe. Each message includes an unsubscribe link so you can opt out at any time.

Double Opt-In

Newsletter subscriptions use a double opt-in system.
After entering your email, you will receive a confirmation link that must be clicked to complete your subscription.
Matomo may record an anonymous event when the confirmation page is visited, solely to verify that the process was successful.

Your confirmation timestamp and IP address may be stored only to prove consent, in compliance with email and data protection laws.

8. Reviews and Comments

When you submit a review or comment, we collect the data shown in the form along with your IP address for spam prevention.
Only verified customers can leave product reviews.
Approved reviews may appear publicly together with your first name or chosen display name.

9. Data Retention

We retain:

• Orders and invoices: for the legally required period.
• Accounts: until deletion is requested.
• Reviews and comments: indefinitely, unless removal is requested.
• Newsletter subscriptions: until you unsubscribe.
• Contact form entries: until you request deletion.

10. Your Rights

You may request access, correction, or deletion of your personal data at any time by using the contact form.
Each newsletter includes an unsubscribe link that allows you to opt out easily.

Users in jurisdictions with specific data protection laws (such as the EU, UK, or California) may have additional rights to object or request data portability.

11. Children’s Privacy

This website is not directed toward children under 13.
If we become aware that we have collected personal information from a child, we will delete it immediately.

12. Updates

We may update this Privacy Policy periodically to reflect changes in our practices or in applicable law.
The updated version will always be dated above.

For any privacy-related inquiries, contact us.